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Christian on "Unable to Sync & Backup"

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Hi there .. I sent an error report via the IDrive program and also wrote an email to the support team 7(!) days ago but didn't get any help so far.
This is what I wrote:

Dear Support Team.

I just created an Account and downloaded the Client but I am not able to upload any files.
The Backup is always stuck on "Preparing file list".
I already tried deactivating my Firewall but this had no effect unfortunately.
Please let me know what I can do to make it work.

Best regards,
Christian

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Windows 7 64 bit


Foxfire on "Option to Require Password when opening iDrive application on PC (and more security)."

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I backup more than one device with my iDrive account such as my personal computer, my phone, as well as shared home computers and tablets (such as my kids devices).

The problem is that each of these devices are able to see, access, and download any files from any other device's backup using the installed iDrive software. Unfortunately there is no option to require that a password be entered in order to launch the iDrive software, let alone a password requirement to access the files backed up from another device. This to me seems to be a serious security risk.

PCs which are shared by the kids who have friends over using their computers have direct access to any backed-up file from my primary personal system just by launching the iDrive software and browsing through all my backed up data for that system and other devices.

And while yes on mobile devices you can set-up a pin code to access the software, how difficult can that be to crack by brute force for someone who's obtained your device and may even have some inkling about what that code could be.

The pin code is more convenient and one may want to use that to get into the app, however that should not automatically give permission to access and download any other device's backed-up data. THAT should certainly require some other security measure to get access to (not just to download but to even see folders and file names).

So, I would REALLY very much like to see not only the *option* to require a password to open and access the iDrive software, but perhaps even a requirement to put in one's personal encryption key when they want to access another device's data and download it from a different device.

This could also work in conjunction with 2-factor authentication if that were ever implemented as well.

rickcardo on "TRANSFER PHOTO'S"

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HOW TRANSFER PHOTO'S FROM IDRIVE TO PICASA--I DO HAVE A REASON.INTERNET EXP.11
WINDOWS 8.1 THANK YOU!!!!!!

Unique on "how to see which files failed to backup?"

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First of all I only use the synology app, so this issue concerns only this app as far as I know. (I am running the latest version)
I have a weekly backup job running. And everytime this job is finished the status of the job is SUCCESS*. The star means that most files have been backed up.
When I open the log I see at the bottom that a certain amount of files have failed to back up. The log unfortunately doesn't tell which files have failed. It only tells me which files have successfully backed up.

How can I check which files have failed? (There are so many files which need to be backed up that I can't check one by one if it went succesfull or not)

Gary Alderson on "IDrive for Linux - I have added Regular Expressions and Fixed many things --- Interested ???"

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About a month ago I started working with the IDrive for Linux product. A feature that I have long wanted to see in IDrive is the ability to use Regular Expressions for exclusion criteria. Most other backup products have this and it is sadly lacking in IDrive. As well, I received many error messages when I CRONed the backup task.

So ... I took the Backup_Script.pl Version 1.3 and did a fair amount of work on it. I would happily like to share this and of course upload it back to IDrive to help the development process of the product. No catches, just trying to be a good client and give back. Credit would be nice ;-)

Anyways, I am not sure how IDrive handles this type of thing, so please contact me if you are interested in my modifications. A summary of fixes and enhancements are as follows:

# $Id: Backup_Script.pl,v 1.5 2014/10/18 21:28:41 alders Exp $
# $Author: alders $
# $Revision: 1.5 $
# $Source: /srv/cvs/IDrive_for_Linux/Backup_Script.pl,v $
# $Log: Backup_Script.pl,v $
# Revision 1.5 2014/10/18 21:28:41 alders
# Minor reformatting of comments to keep things clean.
# Clean source is good source.
#
# Revision 1.4 2014/10/18 21:24:26 alders
# Rewrote subOutputThread and subOutputRoutine to fix a major bug in progress
# reporting. When they attempted to read the TEMPOUTFILE ./output.txt, there
# was no error checking whether the open suceeded or not. In case where the
# open failed, attempts to read the file continued causing error messages on
# STDERR, thus causing CRON to complain. As well the logic was very inefficient
# for parsing and selection. The danger to processing of course was that the
# @fields array was often corrupt with garbage and undefined values.
# It is all working good now. Also related to revision 1.3.
#
# Revision 1.3 2014/10/11 21:16:26 alders
# Put in a fix for convertFileSize. At random, chunks of memory were being
# passed as a parameter instead of a proper numeric filesize. This nullifies
# any bad stuff being passed. I suspect it something to do with threading.
#
# Revision 1.2 2014/10/11 07:40:48 alders
# 1. Exclusion criteria using Regular Expressions
# 2. More information to reports to show parameters
# 3. Perform more extensive parameter error checking
# 4. Include DOT files in backup (easily excluded via regular expression ^.*/\.)
# 5. Report on effectiveness of exclusion criteria
# 6. Eliminate Prototype warnings by using proper function
# call syntax IE. &function( parms );
# 7. Made program both strict and warnings compliant.
# 8. Used PerlTidy -ce -l=80 -i=4 -lp -ctl=1

New Summary Report Sample of the run on my main system (Ubuntu 14.04.1):

Summary :

Total files considered for backup : 53204
Total files backed up : 120
Total files in sync : 53059
Total files failed to backup : 25

Backup End Time : Sun Oct 19 02:12:53 2014

Excluded Directories and Files :

/home/alders/Documents/cdg Excluded: 1 files.
/home/alders/Downloads Excluded: 1 files.
/home/alders/FBooks Excluded: 1 files.
/home/alders/backup Excluded: 1 files.
/home/alders/fontconfig Excluded: 1 files.
/home/alders/tmp Excluded: 1 files.
/home/alders/vmware/shared/Music Excluded: 1 files.
/home/alders/vmware/shared/Pictures Excluded: 1 files.

Exclusion Regular Expressions :

.*vmware.*\.log$ Excluded: 24 files.
.*/\.goutputstream Excluded: 1 files.
.*/\.thunderbird.* Excluded: 263 files.
.*\.vmdk$ Excluded: 39 files.
.*/\.gimp.* Excluded: 13 files.
.*[Tt]rash Excluded: 32 files.
.*/vmware/.*\.tar\.gz$ Excluded: 7 files.
.*/\.gstreamer.* Excluded: 1 files.
.*\.tmp Excluded: 22 files.
.*/[Dd]ownloads/.* Excluded: 113 files.
.*/\.eclipse.* Excluded: 2040 files.
.*\.nvram$ Excluded: 5 files.
.*\.iso$ Excluded: 4 files.
.*\.temp Excluded: 2 files.
.*[Cc]ache Excluded: 25025 files.
.*/[Ee]vals/.* Excluded: 164 files.
.*/\.fontconfig.* Excluded: 0 files.
.*vmmcores.*\.gz$ Excluded: 1 files.
.*/\.mozilla.* Excluded: 51 files.
.*/\.thumbnails.* Excluded: 52 files.

================ERROR REPORT================

Invalid Regular Expression: "*.\.mpeg" - Quantifier follows nothing in regex; marked by <-- HERE in m/* <-- HERE .\.mpeg/
Invalid Regular Expression: "An -invalid regular%expression\" - Trailing \ in regex m/An -invalid regular%expression\/

Sparky on "ONE TERABYTE?"

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iDrive is now offering 1 TB Personal plan for $59.90 per year. However, I just signed up for a new Personal plan five months ago and only got 300 GB.

When is my account going to get upgraded to 1 TB?

MrIDrive on "Synology IDrive - Progress/Status with % complete"

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Can we get a progress update on the Synology IDrive app? The Windows client tells me the % complete, # of files and the upload speed. Can we get the same info on the Synology client? Using the log files just isn't a good solution. Thanks.

CNX on "Preferences dialog appear unsolicited"

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Hello,

I use IDrive Windows Client v6.1.0.22 on a Windows 7. Every day I found preferences dialog in window list (ALT-Tab). How can I disable or prevent this behavior?

Regards,
CNX


digitalbits on "iDrive keeps using CPU even when paused (18% of CPU when in use, 18% when paused)"

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My PC has felt sluggish since iDrive was installed... I just figured out why.
Here's a screenshot (valid for the next 7 days) of iDrive's CPU usage:

http://picpaste.com/iDrive_Excessive_CPU.png

Here I've paused the iDrive backup, unpaused it, then paused it again.
Note the network usage graph shows the time the backup was active.
Note the CPU usage remains almost constant.

Under certain conditions, pausing idrive does NOT slow the CPU usage. Here iDrive is using 15% of the CPU, and the iDrive tray is using 3.3%, all in order to do nothing at all.

Is there a better solution than completely stopping iDrive?

digitalbits on "Moving files from E: drive to C: drive without backing up again?"

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I plan to move a large media archive currently on an external drive marked "E:" to a different place.

Is it possible for iDrive to track the move, and record the new location of the files without the need to upload it all again?

digitalbits on "Feature: simpler scheduling"

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I'd like to see scheduled backup be simpler, for example:

Job 1:
Backup from [9pm] to [8:30am] on [MTWTF] and [x] Wake computer at start and [Sleep] computer at the end.

Newport on "Please add option to put computer to sleep"

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Power off is impractical for home use. What is needed is a per instance ability to allow the computer to sleep or hibernate. In these cases all open applications stay open and with the new green PCs they us less than 0.5 watts per hour.

Now the reason for a per instance option is to allow one to click sleep when a large new file is being transported. For instance I normally don't want my computer to sleep after a regular backup but during lengthy transfers that is exactly what's needed.

TKS

digitalbits on "Bug: "Cutoff time" feature does not work properly"

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I've enabled "cut-off" at 9am each morning.
At 9am a box pops up saying the backup has been stopped.

But the Windows Vista 'resource monitor' tells another story:
http://imagebin.ca/v/1eqzZLbbBvE2

iDrive continues to send network data well after 9am, and even after the backup actually finishes.

---
To first level support: please do not tell me to report this with "Send error report" I have already done so. I post this here in hopes you'll try to reproduce the issue. On Windows press CTRL-ALT-DELETE and then task manager, and then "resource monitor". Watch network and CPU usage as iDrive is paused started and cut-off. Note how iDrive takes 5-10% of the speed of the machine away (on a older machine) even as it is doing nothing!

aalleeccss on "Android Sync"

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Hello.

Is there any way to automatically sync files&folders from a windows PC and the Android device?
The only way I found is to manually open IDrive app, click on sync icon and manually download or open files to the SD Card. I would like to map a SDcard folder and the changes made in laptop folder where automatically replicated into android device.

Regards.
Alejandro.

MrIDrive on "Synology Idrive - funny folder name / won't show files"

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Hi,

Using the Synology IDrive package version 2.03.03 - When I set my back up set, one of the folders has "3 2014" in front of it. It shows
"03 2014 FolderName" instead of "FolderName"

I've used putty to check that the linux folder is actually called "FolderName". I can figure out why the Synology app is showing this wrong. But the upshot is that it thinks there's no files in the directory.

Any ideas?

Thanks.


ehlavac on "My files did not get backed up or at least did not restore to the new machine"

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The most recent files restored to this new machine are from April 2014 when the account was opened. Some file have no data more recent than 2013. I cannot find any pictures either. How do I get this resolved. The tech support guy was no help.

Raf on "Synology DS115j Support"

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Hi I see you have currently support for DS114 but not for DS115j (both are very similar) do you know if your IDrive SPK would work correctly on DS115j. If not is there any timescale for it?

Gougnek on "Backup progress not showing"

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Hi,

This is not a major bug, but it is quite annoying... Using version 3.1.0.17 of Mac version of iDrive, I have a scheduled backup running. On the left-bottom corner, there is a text: "Scheduled backup in progress..." and a link with name "Show progress details". The issue is that when I clic on the link, I don't reach the details or the progress of the ongoing task... instead I arrive on the window with the scheduler configuration, as if I had selected the "Scheduler" link from the left part of the main screen.

The backup is still running (I deduce it from the network monitor that indicated that a process named "idrive" is sending a lot of data to the internet). But I cannot know if it is at 5% or 95%, or the estimated remaining time due to this broken link.

Thanks to correct this broken link in the next release.

Cheers.

NB: If there is another way to know the progress of the ongoing backup, I am interested to know it :-).

ting init on "Back up showing as zero?"

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HI All

for some reason my back up (259+ gigs) is showing up as zero for the last week or so, ive reset multiple times, logged in and out etc

its either not recognised or shows up as below

"back up set size 259GB of 0.0 B" - so this is putting me at 100%

any advice would be much appreciated

Rick Roubos on "Is there a Change Log?"

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I see there's a new version available today. What fixes are in it? Will there be any issue with my existing backups?

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