davek on "Infinite loop preparing file list"
When doing online backup, Idrive is stuck in an infinite loop preparing the file list. It has worked in the past, but now does not progress past this initial stage. I need to backup my data as soon as...
View Articleyoungsector on "BackupsetFile Dynamic Folder Like Dates"
Hi, Is it possible to set the BackupsetFile listed directory based on dates. Ex. /var/www/html/logs_01-22-2018 To something like this /var/www/html/logs_%date%
View ArticleMattW on "Scheduled and manual backup running simultaneously."
Is there any negative impact when a scheduled backup runs while a manual backup is also running? I started a long running manual backup yesterday and overnight the scheduled backup started. Their...
View ArticleTestudo on "Bandwidth Throttle Setting"
So does using a slider setting of 0 or 100 not throttle any bandwidth? I've tried using each in the the slider settings and have not noticed any change in upload speeds.
View ArticleMark_TrueIT on "Unable to continue the backup operation"
I have four servers that have started exhibiting this error message. These servers have not had a problem until recently. They will run for about 10 minutes and then fail with this error: [Unable to...
View ArticleYour Computer Guy on "When there is nothing to backup, iDrive shows backup...
As described above. My customers are set up with daily backups and sometimes there are no changed files to backup. IDrive then shows "Backup status" as "Failure" and the summary page shows "[Unable to...
View ArticleRay000 on "Idrive Express"
How long does it take for idrive to upload an express drive once it’s received there? The email I got when the drive was received simply said soon but it’s been 4 days already and nothing uploaded on...
View ArticleDentifrice on "Synology question"
Hi, I run the Synology version of iDrive and it works well. However I have a small problem. I want to backup the /homes folder and it seems that the only folder getting backuped is /homes/admin (the...
View ArticleLucas on "Better Reporting"
It would be a great idea to add to the email backup report, How much data is left in your plan. That way customers would not get unintentional and huge overage bills. It also allows customers to manage...
View Articlebackupfam on "We *NEED* 2-factor authentication"
It's 2017 and IDrive still doesn't have two factor authentication, a standard option for any modern business that cares about security. IDrive is awesome but this is a huge missing security feature....
View ArticleSomeone2 on "Backup Error for Linux Scheduled Backup"
I keep getting the following error in the logs, has the IP changed? The computer is hooked up to the internet and has no problem with any other connectivity. I downloaded the client a few months ago....
View ArticleMimen on "iDrive backed up folder path on old pc different to the new PC,...
I had to replace my laptop, from Asus (old one) to Acer (New one). I can copy paste files from the old to the new no problem. Documents on the old copied to Documents on the new, Music on the old...
View Articledavidrob on "Backing up WD My Cloud to iDrive"
Anybody had any success (or lack of) trying to back up a WD My Cloud to iDrive? Not through a computer, but directly from the My Cloud device. Since the My Cloud is a Linux box, can that add in be used...
View ArticleJoshK on "Not seeing tool to add/edit users"
I'm trying to make sure I'm the Admin for my account (backing up three computers under the same account). I've followed these instructions: To make the user as an admin, Login to IDrive and click the...
View Articlemjkelly on "Continuous Data Protection"
In iDrive for Windows v. 6.7.1.4, I do not see an option for Continuous Data Protection to be set to Real Time. The tutorials and such that I found seem to be for older versions, so it stands to reason...
View Articlescbevans on "Fail, fail, fail"
OK, so here's my story to add to the apparently long list of woes on this forum. I used to use iDrive free version and it was just dandy. Then I started exceeding my limit. I didn't do anything about...
View Articletmarkoski on "Drive just hangs and displays Preparing File List"
IDrive just hangs and displays Preparing File List but doesn't do ANYTHING. This has been a REPEATED problem with IDrive and I'm getting tired of it. This is NOT a problem with my firewall! I can...
View ArticleSparky on "Unable to cancel account - no cancelation mechanism"
I'm done jacking around with your broken software and have since switched to Backblaze, which has been operating flawlessly. Unlike iDrive, no files are skipped, it's unobtrusive, the backup size is...
View ArticleRobert J on "Using IDrive as picture storage for my website"
Can I use IDrive as a picture storage? I am creating a personal website to display my family pictures. Let's say that I create an album with 10 pictures in IDrive. Now I want to create a web page that...
View ArticleChestnuttles on "Synology missing from dashboard"
I back up from both a Windows 10 machine and a Synology NAS (using the IDrive Synology Backup app). I see both machines in the classic view, but when switching to dashboard, I can't see the Synology...
View Articlearie1985uk on "8 years of backed up data could be potentially lost! Worrisome...
I've been with iDrive for 8 years since 2010 and I have to say I had a good experience for most of the time, however January 27, 2018 is a date that could have changed it all. On Saturday, January 27,...
View ArticleLem3 on "Strange Backup Location"
Should I be concerned that my backup is being sent to server "rickdrapkin.com"?
View ArticlePhoggyBuckeye on "Extremely Slow Backup"
Still trying to get that initial backup performed (for 2 weeks), and still on 30% complete (81.09GB of 270.49 GB). Ran all day and got from 29% to 30%. Noticed that if i do Speedtest, my upload speed...
View ArticleGrant837 on "iDrive not backing up recently changed files"
I really worry about the reliability of iDrive. My Evernotes db (almost 2GB)changes several times a day. However, when I look into my ´Restore´ folders, the last version available is from 5 days ago. I...
View Articlegracelol on "How to Recover Deleted/Lost Data from iPhone?"
Worried about iPhone data loss? No panic. You can get these data back with a recovery software - Jihosoft iPhone Data recovery. http://www.jihosoft.com/recovery/ios-data-recovery.html This software can...
View ArticleK Chester on "Synology DS118 Compatibility"
I'm an iDrive customer, and I chose your company because of your stated compatibility with Synology. Model DS118 has no compatible installer with iDrive. You have a number of installers listed, but not...
View Articlewherrera on ""File Missing" on files for backup"
I have several files that were flagged for backup but were deleted or moved to a different folder before backup. Idrive (PC version) has these persistently marked as backup failures. Since I know why...
View ArticleCowthulu on "Exclusions not working"
I am using IDrive 6.7.1.0 for Windows. After backups, I get a number of errors because of a series of tmp files in several of the directories I am backing up. The error looks like this: [ERROR]...
View Articlealexa210 on "My iDrive System Tray keeps on going missing"
I can't find my iDrive Tray again. It had been on my taskbar, but it seems to have disappeared when I restarted my computer. I tried to double click on the tray.exe file, but that doesn't do anything....
View ArticleSaJan455 on "Synology - idrive express backup"
I am a new IDrive customer. I have a Synology NAS 415+. I installed the IDrive package Version 2.03.37. I received the external drive and plugged it into a USB 3.0 slot on the back of the NAS. When I...
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