Noobie here. Humble home user with 1 PC, Win 7 64 bit. Started first backup yesterday, got to about 10% of 78 GB. Accidentally was turned off without restart aouthorization. Now it is running again, at 11%, and it says incremental. Does that mean that it is building the 10% from yesterday. Does incremental mean that any of those intial 10% are viewed from change and updated as needed.
All help appreciated.
My local backup of 700GB runs for 7-8 hours each time. The log summary each time looks pretty much the same:
[Files considered for backup: 128411]
[Files already present in your device: 126413]
[Files backed up now: 1997, Size: 171.47 GB]
Many, if not most of the 1997 files are pictures that I know 100% for sure have not changed. It does seem to also back up some key files I know have changed inbetween
For the files backed up I see its always a full backup. iDrive support also told me that " IDrive local backups are always a Full Backup and online cloud backups are incremental after the first time full backup"
This combination of information has left me confused (and disappointed they do not do incremental backups locally...).
1. What does iDrive mean by ' full backup '? If its a complete full backup, why does it only back up 15% of my files?
2. If they mean ' full backup ' at the file level then under what condition are the files selected? I would expect only files that have changed, but my logs show those, plus another 95% that have not changed, are being backed up.
3. Is versioning supported. Checking using Restore, it appears not.
4. Can an online and local back up run at the same time. I think not, but it seems iDrive support told someone else that this was possible.
Thank you
If I use the iDrive local backup it is on a USB drive and, by the nature of such devices, it can be painfully slow. What I would like is to have more than one local backup. With two I could have one for all the files that change infrequently, so the updates could be similarly infrequent, and one for frequently changed files which I could update frequently.
The software that I currently use for local backups, GFI Backup 2009, can easily create as many independent backups as you wish. It works without problems but, unfortunately, it is no longer supported by GFI so I really should be looking for an alternative.
Whenever I start-up my computer (or at random times), I am annoyingly greeted by a pop-up windows by iDrive begging me to upgrade my storage, even though I do not want to. I see no option to disable it, so what should I do? Answer back as soon as possible.
My MacMini server main hard drive failed. It was replaced, restored and operational quickly, however, I cannot reinstall iDrive. I've tried numerous times and all I get is 'Installation Fail'. I've tried with the Firewall on & off. I've cleared all of the iDrive files from the computer. I've spoken with Technical Support who checked that all the appropriate files were deleted, with no positive conclusion. Perhaps someone has worked their way through this or has some suggestions? Thanks.
Hi,
I only can find the logs of my backups going back two days... while the drop down box indicates I should be able to see all them from ' the begining of time'.
How can I see my logs that are older than two days?
Hi,
Currently I get:
Backup Status Report [MY ACCOUNT NAME] [Backed up file(s): 4 of 4] [Successful Backup]
I would like to replace or add the name of the device/PC that performed the backup and the Backup set name.
Reason for this is I get quite a few email reports. At present I have to go into each to check which machine has sent which report. Just a little time saver.
I suggest something like this:
Backup Status Report [MACHINE NAME] [BACKUP SET] [Success]
Sorry for any late reply I do not seem to get an email notification when someone posts a reply to my posts.
I must have had my setting wrong from the get-go. I am now over my 1000 gig limit, again. There is something about iDrive that just doesn't compute for my brain and if I get extra charges again I"ll simply cancel and go with my old online backup company. The problem -- I try to do archive cleanup and it won't let me, saying cleanup will delete more than 25% of files. In fact, it says there are 1031649 files and it wants to delete 1007622 files. All I want is a continuous backup in case something goes wrong and I need to restore, something that worked well with my previous company. How do I get out of this bind without damaging my backup?
iDrive supports backup of mapped drives, but as far as I can tell, it does not allow local backups to be saved to a network location. Saving the local backup onto something other than the device being backed up would be a very nice feature. For instance, backing up a server onto a NAS or similar networked storage is highly preferred over backing up locally onto the server's hard drive or a locally attached USB drive.
Dear sir, madam,
I see many people in the forum experiencing the same thing: very very slow uploads. In my case not even 1% of the speed of my connection.
You are not addressing this problem correctly, the only thing I see you do is asking people to get in touch via the Send Error Report.
Wouldn't it be time to come out with a statement and explain what is going on? Or are you scamming us?
I have just started, it doesn't feel right in any way, due to your lack of appropriate online response. Since you are not performing as one might expect, I want to cancel my subscription and would like my money back.
I simply do not trust you with my data. And trust is key here.
How do I cancel?
Is there any way to export a listing of all my backed up folder/files to a text file, so that I can keep an offline record of what is backed up.
Steps taken:
1. Deselected folders using selective sync feature
2. observe that folders are gone from main sync folder
3. observe that local storage is not being recovered
4. found out that the space is still being hogged in a hidden folder idsync.cache
5. advised by chat support not to delete this as 'Its a folder for temporary files when sync is going on.' - seems completely irrelevant to me when all i want to know is how to recover my lost disk space.
What do I do?
Hello.
I have Idrive installed in a Desktop PC1 (my Office) with 300Gg information to backup
My internet connection is very slow (DSL)
Can I?:
. Copy 300Gb information to USB disc
. Install idrive Backup in another Desktop PC2 (my home), with a Internet connection more quick (FIBER)
. Copy 300gb information to Desktop Pc2. Backup 300Gb information to my Idrive Account
. Move 300Gb information online Desktop Pc2 to my Desktop PC1 Backup online
. Continue backup incremental information from Desktop Pc1
I have installed the iPhone app and would like to use it to recover at a remote location certain files that have been backed up on my home system. Recovery, I presume, would occur via email -- I'd email the file to the person that needs it. Can this be done with the iPhone app?
This morning I clicked the more link in the status report. To my surprice I saw that a lot of files in the mydocuments folder are backed up for the first time. although they are already for many yers in thet.
It looks like they where missed previous backups.
I did not change the backup setting so this feels scary.
Is all my data backed op or not.
I currently have my backup automated for my local drives.
If I change the name of a folder on my local drive, will iDrive re-upload the entire folder under the new name during the next backup?
If I move folders around on my local drive, will iDrive re-upload the folders in their new location?
If the answer to any of these is yes, what is the best way to coordinate changes to folders (naming or location) with my current iDrive backup?
Thanks for any help!
~Justin
I am a first-time user of iDrive. I just finished backup of my Mac's hard drive, but the System folder is not showing as being backed up. It also isn't showing as being available to be checked (which is probably why it wasn't backed up). Why isn't my System folder showing up?
I was just wondering if filenames are encrypted on IDrive's servers when using private key encryption. The Terms & Conditions state:
"Encryption System
IDrive supports 256-bit AES data encryption before transmission from your computer using either (i) a default key or (ii) an optional user defined private key created by you. Based on your privacy and security needs, you need to make an appropriate encryption key choice. This encryption process encrypts the data contained within the file and not the file-name itself. For web and mobile based data transfers, data is sent over an encrypted channel with server side AES 256-bit encryption.
If you choose the default encryption option, the system chooses a key for encrypting your data. While your data is still encrypted, IDrive personnel may still be able to decrypt your data using your Registration Information if such a situation should ever arise.
For private key accounts:
Should you choose to use a user defined private key for encrypting your data, IDrive personnel will not have access to this key and it will not be stored on the IDrive servers. It is very important that you store your user defined private key in a safe place and maintain this key in printed form for reference. Any data backed up using the Services can only be retrieved using your key and if you forget or misplace this key then your data may not be retrievable. IDrive is NOT responsible for loss of data arising as a result of such cases.
When logging into your account via the desktop client, you will need to enter your private key, but it is only stored on the client and is never sent to the IDrive servers. In order to verify that the information you enter is correct, a derivative of that key is generated and matched, allowing you to access your account. When you provide your private key while logging into your account using the web application, the key is sent to our servers for the duration of that session only and the key always remains fully encrypted throughout transmission."
But I can't tell if its referring to private key encryption as well.
Anybody had any success (or lack of) trying to back up a WD My Cloud to iDrive? Not through a computer, but directly from the My Cloud device.
Since the My Cloud is a Linux box, can that add in be used somehow?
I am currently doing a large restore. The restore speed does not go any higher than 3 Mbit/s.
Is Idrive capping network speed?
A little background:
My connection is 200Mbit/s down and 20Mbit/s up.
Tested with different speedtests, there is no problem with this connection.
Computer is a fast intel i7 connected with 1GB lan cable (no wireless).
I have reported this problem a year ago, and this is what technical support said:
"We apologize for the delay in providing resolution to the issue which you had reported to us. Our development team are still working on this issue and provide you an update at the earliest."
I kept asking for a solution or some answers, but they kept telling they are working on it.
Right now, a year later, I am surprised to see nothing has changed.
The Express restore service is not really an option for now, it will take at least 7 days to ship to europe and will cost over $100.