Hello,
I am attempting to backup an ESXi server with iDrive.
It fails with no files to backup.
Can someone confirm that IDrive supports the free ESXi? (i.e. VMWare Hypervisor)? v5.5.
Many thanks,
Darren
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darren__ on "VMWare ESXi Backup"
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taliesin1077 on "IDrive eats my entire Internet connection"
The last few days, since I've installed IDrive, whenever IDrive is backing up, my Internet goes nonexistent. I have a ping -t to http://www.google.com and the ping just starts dropping massive numbers of packets, along with destination net unreachable errors. I could see speeds dropping when IDrive is backing up, but to have this amount of packet loss? I can immediately resolve the issue by stopping my backup. Instantly, ping replies return, with low latency.
I did Backup Express, so once the drive is back at your location and you import the data, my backups will drop in frequency and size, etc, but is this normal from your point of view? Does iDrive open a VPN tunnel connection to back up to your data center?
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Berkleigh on "Integrate Two Factor Sign On with Key Fob Tokens"
If you could add the option to use a device like Square-Enix or RSA SecurID as an added layer of security I believe you would be the first cloud backup service to offer it.
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ZoneMaster on "What does the "Verify backup set every..." option do?"
Under the general backup settings for the most current Mac & Windows versions of the IDrive app is an item which asks:
"Verify backup set every ___ days at ___ or [Verify Now]
It is not documented in the app or online documentation. From the logs, it appears to start a scheduled backup (in addition to the normal schedule.
Please:
1. Confirm the purpose of this setting.
2. What are the recommended settings?
3. If I set a higher value for this setting, should I lower the frequency of the scheduled backups?
P.S. The online documentation for both the Mac & Windows applications is out of date & does not reflect the current program options.
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dfb on "Linux + iDrive Express?"
Hi, I have about 3TB of data to back up, so I ordered the iDrive Express and the drive arrived today. But, most of my data is on a Linux machine so I've been using the iDrive scripts for Linux.
Is it possible for me to do my initial backup from Linux to the hard drive from iDrive? If so, how do I do that?
Or, should I do the initial backup from e.g. a Windows machine on my LAN that can access the files on the Linux machine? This route is fine by me, but I do wonder about how the paths will show up in my account (e.g. on Linux the paths get backed up as /storage/... but when referencing those same files from a Windows machine, the paths will be using a mapped drive path like z:\storage\...).
Thanks!
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csmale on "Web Client - Timezone and Date Format"
I am in Western Europe (GMT+1+daylight time, so GMT+2 at the moment) but all the modification times and dates are out by several whole hours. I suspect it is showing everything in PST. Also, the date format is mm/dd/yyyy, which is US-specific and is potentially confusing for the first 12 days of every month.
When dealing with backups and versions it is very important that there be no confusion about dates and versions....
Can these two things be made configurable in the user profile? Or even better, derived automatically through the browser? Or have I missed a setting somewhere?
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MungDrool on "iDrive fails on scheduled backup"
I have two windows 10 machines that are scheduled to back up overnight. They are both failing with the same message: Scheduled backup has been skipped because Interactive backup is in progress. As far as I know there is no interactive backup running. How can I determine what interactive backup is running? This has been happening on one of the machines for over a week, though it seemed to work OK for the first few days. I just set up the second machine with iDrive, and it has gotten this error from the first time it tried to back up.
Any help would be appreciated.
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MungDrool on "iDrive fails on scheduled backup"
ORIGINALLY ADDED TO FEATURES AND ENHANCEMENTS FORUM - I have two windows 10 machines that are scheduled to back up overnight. They are both failing with the same message: Scheduled backup has been skipped because Interactive backup is in progress. As far as I know there is no interactive backup running. How can I determine what interactive backup is running? This has been happening on one of the machines for over a week, though it seemed to work OK for the first few days. I just set up the second machine with iDrive, and it has gotten this error from the first time it tried to back up.
Any help would be appreciated.
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hepworthd on "Directory+sub-directory and files regex"
Is there a way to ignore a directory and everything under it using regex? Only examples I see are for files, nothing for an entire directory. Basically I want to back everything under /directory, but within the I have multiple users directories, and many under each user. I was to ignore say a /directory/user/temp using regex so nothing under /temp back's backed up.
Please shed some light.
thanks.
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IamSpork on "What plan types exclude features"
At the bottom of this Support page:
https://www.idrive.com/online-backup-web-faq
It says: * Note: For some accounts, certain functions like upload, create folder, renaming file/folder, copy, and move are not available.
I don't seem to have access to Rename, Copy, or Move in the web client, and when I try to upload it tells me I need to do it through the Sync function. I have the Personal Yearly plan - does it exclude these functions? How can I get them enabled?
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Alessandro on "backup in idrive don't start, it's stop on "Preparing file list.....""
Sorry, I don't speak english:
backup in idrive don't start, it's stop on "Preparing file list....."
then, a long time, I have to stop backup.
When I start the backup from my computer with the application idrive, backup does not start and the application hangs on the message "Preparing file list....."
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davek on "Infinite loop preparing file list"
When doing online backup, Idrive is stuck in an infinite loop preparing the file list. It has worked in the past, but now does not progress past this initial stage.
I need to backup my data as soon as possible. This is very inconvenient.
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KSchick on "Mobile App (Android) - Select Directories, Not Just Files"
Hi there,
I need to be able to select specific directories of files, not just the files themselves. I would like to have the option for the App to work more like the Windows App does, so I can pick and choose which Directories to Sync, and which to Not Sync.
For instance: Under "Music Directories" I do not want to sync my entire music library, as it is over 60GBs, and I already have it backed up from my home PC, but I DO want to back up any new voice memos that I record. With the current set of options available, I have to either:
A, backup the entire "Music Directory" that IDrive finds, including files that I do not want to backup, or:
B, painstakingly select every single file that I want to backup, (which would not include any new files created).
I hope this makes sense. I think others would really appreciate this option as well.
Thanks!
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ClintB on "iDrive = waiting over a month to have a HDD sent"
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Cathy on "iDrive didn't backup after password change"
My iDrive is about to auto renew, so I was asked to reset my password when I went in to update my password. iDrive didn't backup today because my password didn't match. Do I need to change it somewhere else?
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Gucci on "The Upload Speed Very Slow !!"
Hello
I've purchased a membership for a 1 year!
and the upload speed it was very slow !!
the upload speed start from 300kb to 450kb !! this not good at all !??
upload 164GB it will take week or 2 to finsh - my speed conniction is 1GB
this is crazy to upload your entire files 700GB or 870GB ! it will take 1 year to finsh !! and you have to pay for another year to restore your entire files.
photo for the problom:
http://i.imgur.com/ToYHEMv.png
tnak you.
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Oshyan on "Deduplication and file move handling"
I recently moved 150GB of data from one drive to another. Both drives are being backed up by iDrive in the same backup set, both locally and to iDrive servers. After moving this data I expected iDrive to simply recognize that these files had changed location and update the file locations, but not re-upload the data (as the data itself had *not* changed). Instead iDrive re-uploaded all 150GB of data, which required saturating my cable connection's outgoing bandwidth for days.
This seems like a fundamental missing feature, and one I expect any good backup program to have. I realize there is encryption involved, but if the local client simply generates file hashes, you should be able to easily detect whether a file that shows as "new" is in fact simply a *moved* file that already existed. Then you can just change the folder that the backup set indicates that file belongs to, rather than re-uploading the entire thing. Re-uploading wastes the user's bandwidth, and iDrive's bandwidth *and* storage space. Bad design.
iDrive should have per-user (not global!) deduplication and/or file move detection and handle it more appropriately.
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RichardMW on "idrive Service is eating my cpu - Win 10"
My PC is stalling out.
iDrive Service is using 95% of my cpu.
My PC froze for 10 seconds while composing this problem report.
I am transitioning from Crashplan to iDrive. Crashplan is in sleep mode right now.
I am running Win 10 x64, fast cpu, 16 GB Ram, SSD drive.
I downloaded the latest iDrive app today, installed it and rebooted PC.
What iDrive scheduling options should I choose for best performance?
I never had this problem with Crashplan which seemed to backup changed files automatically when they were closed.
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BarryM on "iDrive first back up using all my bandwidth"
Hi
I am doing my initial back-up. My internet isn't the fastest so I expected it to take a while. However, when I have the back up running its using all of my internet bandwidth - on speed test my results when its running are < 1Mbps, versus 15Mpbs when its not.
I have tried changing the Bandwidth throttle and using auto pause but it doesn't seem to have any impact.
I've submitted an error report but keen to understand if I am missing something/this is a common complaint.
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Chachi501 on "IDrive says backup was success, when 10-20% of files have NOT been backed up"
As anyone experienced this issue? I recently noticed that when I do a manual backup of select folders IDrive will say the backup operation was a success, when actually only about 80-90% of the files have been backed up. When I retry the operation it immediately says the backup was successful, leaving 10-20% of my files.
I never would have found this error if I had not double checked the online directory and saw all of the missing files.
This is yet another big bug that could be affecting many users but they wouldn't ever know it without double checking every folder/file.
IDrive support continues to say they are looking into it, but I have had several other issues they are investigating which have not been resolved in 6+ weeks.
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