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darren__ on "VMWare ESXi Backup"

Hello, I am attempting to backup an ESXi server with iDrive. It fails with no files to backup. Can someone confirm that IDrive supports the free ESXi? (i.e. VMWare Hypervisor)? v5.5. Many thanks, Darren

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taliesin1077 on "IDrive eats my entire Internet connection"

The last few days, since I've installed IDrive, whenever IDrive is backing up, my Internet goes nonexistent. I have a ping -t to http://www.google.com and the ping just starts dropping massive numbers...

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Berkleigh on "Integrate Two Factor Sign On with Key Fob Tokens"

If you could add the option to use a device like Square-Enix or RSA SecurID as an added layer of security I believe you would be the first cloud backup service to offer it.

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ZoneMaster on "What does the "Verify backup set every..." option do?"

Under the general backup settings for the most current Mac & Windows versions of the IDrive app is an item which asks: "Verify backup set every ___ days at ___ or [Verify Now] It is not documented...

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dfb on "Linux + iDrive Express?"

Hi, I have about 3TB of data to back up, so I ordered the iDrive Express and the drive arrived today. But, most of my data is on a Linux machine so I've been using the iDrive scripts for Linux. Is it...

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csmale on "Web Client - Timezone and Date Format"

I am in Western Europe (GMT+1+daylight time, so GMT+2 at the moment) but all the modification times and dates are out by several whole hours. I suspect it is showing everything in PST. Also, the date...

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MungDrool on "iDrive fails on scheduled backup"

I have two windows 10 machines that are scheduled to back up overnight. They are both failing with the same message: Scheduled backup has been skipped because Interactive backup is in progress. As far...

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MungDrool on "iDrive fails on scheduled backup"

ORIGINALLY ADDED TO FEATURES AND ENHANCEMENTS FORUM - I have two windows 10 machines that are scheduled to back up overnight. They are both failing with the same message: Scheduled backup has been...

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hepworthd on "Directory+sub-directory and files regex"

Is there a way to ignore a directory and everything under it using regex? Only examples I see are for files, nothing for an entire directory. Basically I want to back everything under /directory, but...

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IamSpork on "What plan types exclude features"

At the bottom of this Support page: https://www.idrive.com/online-backup-web-faq It says: * Note: For some accounts, certain functions like upload, create folder, renaming file/folder, copy, and move...

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Alessandro on "backup in idrive don't start, it's stop on "Preparing file...

Sorry, I don't speak english: backup in idrive don't start, it's stop on "Preparing file list....." then, a long time, I have to stop backup. When I start the backup from my computer with the...

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davek on "Infinite loop preparing file list"

When doing online backup, Idrive is stuck in an infinite loop preparing the file list. It has worked in the past, but now does not progress past this initial stage. I need to backup my data as soon as...

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KSchick on "Mobile App (Android) - Select Directories, Not Just Files"

Hi there, I need to be able to select specific directories of files, not just the files themselves. I would like to have the option for the App to work more like the Windows App does, so I can pick and...

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ClintB on "iDrive = waiting over a month to have a HDD sent"

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Cathy on "iDrive didn't backup after password change"

My iDrive is about to auto renew, so I was asked to reset my password when I went in to update my password. iDrive didn't backup today because my password didn't match. Do I need to change it somewhere...

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Gucci on "The Upload Speed Very Slow !!"

Hello I've purchased a membership for a 1 year! and the upload speed it was very slow !! the upload speed start from 300kb to 450kb !! this not good at all !?? upload 164GB it will take week or 2 to...

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Oshyan on "Deduplication and file move handling"

I recently moved 150GB of data from one drive to another. Both drives are being backed up by iDrive in the same backup set, both locally and to iDrive servers. After moving this data I expected iDrive...

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RichardMW on "idrive Service is eating my cpu - Win 10"

My PC is stalling out. iDrive Service is using 95% of my cpu. My PC froze for 10 seconds while composing this problem report. I am transitioning from Crashplan to iDrive. Crashplan is in sleep mode...

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BarryM on "iDrive first back up using all my bandwidth"

Hi I am doing my initial back-up. My internet isn't the fastest so I expected it to take a while. However, when I have the back up running its using all of my internet bandwidth - on speed test my...

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Chachi501 on "IDrive says backup was success, when 10-20% of files have NOT...

As anyone experienced this issue? I recently noticed that when I do a manual backup of select folders IDrive will say the backup operation was a success, when actually only about 80-90% of the files...

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