Dear sir, madam,
I see many people in the forum experiencing the same thing: very very slow uploads. In my case not even 1% of the speed of my connection.
You are not addressing this problem correctly, the only thing I see you do is asking people to get in touch via the Send Error Report.
Wouldn't it be time to come out with a statement and explain what is going on? Or are you scamming us?
I have just started, it doesn't feel right in any way, due to your lack of appropriate online response. Since you are not performing as one might expect, I want to cancel my subscription and would like my money back.
I simply do not trust you with my data. And trust is key here.
How do I cancel?